Don’t Just Take Our Word For It. Hear What Our Customers Have to Say!
Everyone here at Tennessee Metal Works, Inc. has one goal – to meet our customer’s requirements for Precision Parts and Specialty Machines. We remain dedicated to that vision and our ever-increasing number of satisfied customers tells us we are succeeding. Take a look at some of the documented feedback from our customers below:
“I would like to tell you what a pleasant change of pace it is to work with a company like Tennessee Metal Works. Sometimes doing business with “what can you do for me now” companies, you can become a little ill-mannered in your own business dealings and tend to pick up the unsavory traits of the people you deal with.
Even though we do little things and have little problems/projects as compared to some of your big clients, you have treated us with what we feel is the same care and concern as you do them…something we need to be reminded of as we move forward in our business dealings.
Just wanted to pass that along to you and your folks. Thanks for all your help!”
– COO, Specialty Food Company
“Recently our plant had the need to add a piece of equipment that was previously manufactured in Europe. Rather than pursuing the option of going back to the original vendor, I wanted to locate an American vendor to build this for us. We were fortunate to find Tennessee Metal Works that spent the time reviewing the drawings and working with me to make this project a success.
Due to the nature of some of the parts on this assembly, I was a little concerned that no one would take the time to research and find a few exotic parts plus have some of the parts cast and machined. I was pleasantly surprised when your company not only located the parts but supplied them on time.
The project manager did an excellent job of keeping me informed with the progress of the project. He and the shop personnel had everything I asked for when I made a visit to inspect and accept the machine. I look forward to working with you and your company on future projects.”
– Mechanical Engineer, International Manufacturer
“I am sending you this letter to thank you for your performance on our recent project involving three major assemblies that were part of a large system with a very tight delivery schedule. Tennessee Metal Works delivered all three assemblies on time and within specification. Your project management methodology was the key. The quality, delivery and price were outstanding in all areas. This is one of the best design and fabrication projects that I have been associated with in my 23 years in the industry.
The main attribute that keeps us coming back to Tennessee Metal Works is service. We know that we will be treated honestly on each and every project. Keep up the good work!”
– Engineering Manager, Global Tire & Rubber Manufacturer
“I tried calling earlier to let you know what a great job TMW did with the special plates for our facility but I thought I would e-mail you instead to thank you and your team. Your guys kept me informed every step of the way and even finished a week early even with the big snow storm. Good help is hard to find and I just wanted to make sure the efforts did not go unnoticed. Thanks again!!!
– Purchasing Manager, International Manufacturer
“Thank you for all the support TMW provided on this project and on the previous special machine project. The time table for this project was critical, the machine was very complex and TMW came through. It certainly helps projects move along with fewer hiccups when we have a partnering type relationship to lean on. Please stay in touch; we would like to do more projects with TMW.”
– Process Industrialization Director, Multinational Research & Development Corporation
“I have attached some pictures of the machine (that TMW built) during the installation in Japan. I have reviewed the TMW documentation and everything looks great. Overall, the project went very well in Japan including delivery, installation, verification, and startup. TMW did great on the project especially with the tight schedule we were both trying to meet. Please thank everyone at TMW for all of the hard work, effort, and commitments during the project.”
–Engineering Director, International R&D Group
